Dealing with Bad Granite Countertop Sub Contractors in Dallas

Isaac Villareal Granite Installer Dallas

Notice the plug cover under the faucet in the center.

As a Remodeling General Contractor I am constantly trying to side step unscrupulous contractors who do poor work and then won’t stand behind it. Today I would like to call out Isaac Villareal a Granite Installer here in Dallas. Isaac can’t follow directions and doesn’t speak enough English to do the job right. I contracted Isaac to do a large granite install involving a kitchen and a bathroom. First off I showed him the bridge style faucet my client wanted to use which has a hot and cold side, but no middle hole. While it is a small detail to drill 2 holes instead of three, he managed to screw that up. Luckily my client agreed to put a cap in the center hole and move on rather than what another week for a new slab to be cut.

A few days later we discovered a large 12″ x 12″ area on the bar that had been unnecessarily buffed with a grinder and the high gloss sheen had been diminished. I assumed Isaac would fix it. I was wrong. After stopping by a lazily two weeks later he said he was going to have to re-template the project and order more granite. Then poof, he disappeared and simply could not be reached. He would not answer a dozen phone calls I made to him, respond to voicemails or answer my text.

This is what I call a shitty contractor. I run a top notch business. I always fix my client’s issues and expect the same from my subs. If you can’t run your own business without screwing over your clients then you need to be out of business and instead flipping burgers at Mc Donalds.

To be fair, I screwed up. I made the mistake of trusting this moron, Isaac Villereal, to do a good job and paid him when the job was “done.” Little did I know he can’t keep his grinder off the polished surface of granite.

 

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